Western Herald – Several businesses in Kalamazoo and Portage are nominees for Celebrated Service Award

Several businesses in Kalamazoo and Portage are nominees for Celebrated Service Award

Aaron LaRoy
News Reporter

Most companies make it their goal to provide customers with exceptional service each and every day.  They strive to make quality products and get them to their clients quickly.  Businesses like these get recognized by area residents, often have repeat customers, and they win awards.

The Celebrated Service Award is given to businesses that demonstrate a high level of concern for their clients.  Many Kalamazoo and Portage shops, mostly restaurants, have been nominated to receive the award for their region.  Six cities in Michigan have been designated to receive awards.

Shops were nominated by Celebration! Cinema employees.  Throughout the summer months of 2012, approximately 500 Celebration! employees went to businesses around their homes and recognized those that provided exceptional service by giving them a free movie pass and a thank you note.  At the end of the summer, each employee had to select one business which, they felt, showed a consistently high level of customer service, or “Celebrated Service.”

Nominees in Kalamazoo and Portage include Smashburger, Fourth Coast Cafe, Bagel Beanery and several others.  The votes of the public will determine the winner.  Votes are being accepted at the Celebrated Service Award website.  Show appreciation for a shop in the area that provides great service by casting a vote for them.

The winner of each region will receive $5,000, a VIP party for the whole business, 10 movie passes per month for one year, and having their business promoted for one year by Celebration! Cinema and the various media outlets that Celebration! is affiliated with.

Celebration! Cinema had a few goals in mind when they began these awards.  Mostly, it was to improve their own level of service provided at the theater, but it was also to help communities build equity.

“We’d like to engage the city in a clear simple message that great service should be valued,” the Celebrated Service Award website states.

Great service should be valued and it should be rewarded, so show thanks to a local business that provides “celebrated service” by voting for them.

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